Hands, space, face

Stay at home and arrange a test if you have ANY of the symptoms associated with coronavirus:

  • a high temperature
  • a new, continuous cough
  • a loss of, or change to, your sense of smell or taste

When to get a test: if you or your child have symptoms, get a test as soon as possible. Visit the Governemnt website.  Test sites are open 7 days a week. Order a home test kit if you cannot get to a test site.

You must must self-isolate until you get the results of your test. This also applies to anyone your household or in your support bubble (where someone who lives alone - or just with their children - can meet people from 1 other household).

See the folloiwng advice on how long you and the people in your household/support bubble will need to self-isolate following a positive result or if anyone develops symptoms.

If you test positive, you may be contacted by the NHS and asked for information to help the NHS alert your close contacts.

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

Download the following information leaflets for advice on looking after yourself if you are self-isolating or have Coronavirus:

Information for people at higher risk from Coronavirus

Coronavirus (COVID-19) can make anyone seriously ill. But for some people, the risk is higher.

There are 2 levels of higher risk below:

  • high risk (clinically extremely vulnerable)
  • moderate risk (clinically vulnerable)

The list on the NHS website explains who might be classed as high and moderate risk.


If you are pregnant, please see the advice on pregnancy and coronavirus on the NHS website.

Government advice for people at high risk from Coronavirus (shielding)

If you're at high risk (clinically extremely vulnerable) from coronavirus (COVID-19), you're advised to take extra steps to protect yourself.

Please see the NHS website for the current advice for people in England who have received a letter saying they're clinically extremely vulnerable.

If you think there are good clinical reasons why you should be added to the Shielded patients list, discuss your concerns with your GP or hospital clinician.

You can also apply for extra support if you are clinically extremely vulnerable.

Information for patients

You will need to wear a face covering when you come to hospital as a visitor or outpatient.

People infected with COVID-19 can have very mild or no respiratory symptoms (asymptomatic) and can transmit the virus to others without being aware of it.

In line with recent recommendations from the World Health Organisation, we have introduced new measures at all our hospital sites to keep visitors, patients, and staff safe.

Bring a face covering with you whenever possible, but if you do not have one available when you come to hospital, please see a member of staff on arrival and we will provide you with one.

Face coverings can be cloth and/or homemade, and advice on how to wear and make one can be found on the government website. Face coverings worn as part of religious beliefs or cultural practice are also acceptable, providing they are not loose and cover the mouth and nose.If you are currently shielding and have been provided with a surgical face mask for your appointments, please continue to use this. If you have not been provided with a surgical face mask, you should wear a face covering.

For some people, wearing a face covering may be difficult due to physical or mental health conditions. In these instances, other measures will be considered on a case by case basis, for example timed appointments and being seen immediately on arrival. 

If you are deaf or hearing impaired, our staff have a range of communication options to ensure that they can communicate effectively with you. This might include the use of visual aids such as writing things down, interpreters and sign language.

All visitors will be expected to comply with existing social distancing and hand hygiene measures in addition to the face coverings while in the hospital setting. 

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

How the Trust responded to the first wave of the Coronavirus pandemic

This video includes the changes we made at our hospitals to keep patients, families, staff and our community safe.

Supplementary Privacy Notice 

Covid-19 Supplementary Privacy Notice.pdf 

This notice describes how we may use your information to protect you and others during the Covid-19 outbreak. It supplements our main Privacy Notice.