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We have a range of guidance for our patients, visitors, family and carers. For more detailed information about Covid-19 please visit:

NHS website

Current guidance

Stay at home and arrange a test if you have ANY of the symptoms associated with Covid-19

  • A high temperature
  • A new, continuous cough
  • A loss of, or change to, your sense of smell or taste

When to get a test

If you or your child have symptoms, get a test as soon as possible. Visit the Government website. Test sites are open 7 days a week. Order a home test kit if you cannot get to a test site. 

You must must self-isolate until you get the results of your test. 

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

For the most up to date advice about Covid-19 please visit the government website.  

Download the following information leaflets for advice on looking after yourself if you are self-isolating or have Covid-19

Information for people at higher risk from Covid-19

Information for people at higher risk from Covid-19

Covid-19 can make anyone seriously ill. But for some people, the risk is higher.

There are 2 levels of higher risk below:

  • high risk (clinically extremely vulnerable)
  • moderate risk (clinically vulnerable)

The list on the NHS website explains who might be classed as high and moderate risk.

Information for patients during the Covid-19 pandemic

You will need to wear a face covering when you come to hospital as a visitor or outpatient.

People infected with Covid-19 can have very mild or no respiratory symptoms (asymptomatic) and can transmit the virus to others without being aware of it.

In line with recent recommendations from the World Health Organisation, we have introduced new measures at all our hospital sites to keep visitors, patients, and staff safe.

Bring a face covering with you whenever possible, but if you do not have one available when you come to hospital, please see a member of staff on arrival and we will provide you with one.

Face coverings can be cloth and/or homemade, and advice on how to wear and make one can be found on the government website. Face coverings worn as part of religious beliefs or cultural practice are also acceptable, providing they are not loose and cover the mouth and nose.If you are currently shielding and have been provided with a surgical face mask for your appointments, please continue to use this. If you have not been provided with a surgical face mask, you should wear a face covering.

For some people, wearing a face covering may be difficult due to physical or mental health conditions. In these instances, other measures will be considered on a case by case basis, for example timed appointments and being seen immediately on arrival. 

If you are deaf or hearing impaired, our staff have a range of communication options to ensure that they can communicate effectively with you. This might include the use of visual aids such as writing things down, interpreters and sign language.

All visitors will be expected to comply with existing social distancing and hand hygiene measures in addition to the face coverings while in the hospital setting. 

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Covid-19 information and resources in accessible formats

There are many resources available in accessible formats and different languages to help our patients.

Links to these are below.

How we responded to the first wave of the Covid-19 pandemic

This video includes the changes we made at our hospitals to keep patients, families, staff and our community safe.

Covid-19 Supplementary Privacy Notice

This notice describes how we may use your information to protect you and others during the Covid-19 outbreak. It supplements our main Privacy Notice.

Covid-19 Supplementary Privacy Notice.pdf