FAQs about volunteering

  • Is there an age range for volunteers?
  • What is the commitment required to be a volunteer at QEHB?
  • Will I be interviewed?
  • Will I have to attend any courses?
  • Will I be given a uniform?
  • If I am out of work and receiving benefits can I still volunteer?
  • Can I be reimbursed to cover my expenses while volunteering?
  • Can I choose where I want to volunteer?
  • What if I don’t like my placement?
  • Will I need to provide references or other information?
  • Will I need to supply a CV?
  • Information to support your application

Is there an age range for volunteers?

Currently, you must be 16 years of age to volunteer at the Mid Yorkshire Hospitals Trust (MYHT). There is no upper age limit providing you are in good health.

What is the commitment required to be a volunteer at MYHT?

Regular commitment from our volunteers is essential. All we ask is for you to give 3- 4 hours per week to support our patients and that if your application is successful you agree to volunteer for us for a minimum of six months.

Please think carefully about your busy life and if you are able to fit in 3-4 hours every week to support the patients and staff at MYHT. If you can, we look forward to hearing from you, if you are unsure please contact us to discuss what options may be available.

Many of our volunteers give more than 3-4 hours of their time each week and attend on more than one day. The amount of time you can give will be discussed at your interview.

Will I be interviewed?

Following the submission of your application and references received, you will need to attend a group interview and information session.

This interview will involve discussions on why you want to volunteer, your background and the kind of role that interests you. The interview process also helps us to find you a suitable volunteer placement within MYHT.

Will I have to attend any courses?

Yes, before you become a volunteer at MYHT you will need to attend our volunteer induction programme and complete written mandatory training materials.

During induction you will be given instructions and guidance on:

  • Infection prevention and control
  • Health and safety
  • Fire safety
  • Data protection
  • Food hygiene
  • Equality and diversity
  • Security
  • Volunteer agreement
  • Dress code
  • Safeguarding vulnerable adults and children

Training is compulsory as we have a duty of care to our patients and to you. Therefore, it is important for us to know that you have the necessary information to carry out volunteer activities in a safe manner and patients are not put at risk.

Whilst you are a volunteer at MYHT you will need to complete yearly update training on selected topics. There are also other training opportunities available depending on the role you undertake.

Will I be given a uniform?

Yes, it is important for all our volunteers to look smart and professional. The uniform also allows patients, staff and visitors to identify you easily.

You will be issued with a uniform that is appropriate to your volunteer placement which can vary from a tabard, polo shirt or fleece.

All volunteers will be issued with an ID badge that must be worn at all times whilst volunteering. All volunteers must follow the dress code.

You will be required to pay a one-off £10 deposit for your uniform and ID badge. This will be refunded if you stop volunteering, provided you return your ID badge and uniform to Voluntary Services within two weeks of the date you finish volunteering with us.

If I am out of work and receiving benefits can I still volunteer?

Volunteering at MYHT will not affect any benefits that you are receiving, providing you still meet the conditions of the benefits you currently receive.

Jobcentre Plus offer a booklet containing more information on volunteering whilst receiving benefits.

Can I be reimbursed to cover my expenses while volunteering?

Yes, you can be reimbursed for your travel expenses between your home and your volunteer base (within the Wakefield and Kirklees area), this includes public transport or mileage allowance. Public transport tickets MUST be submitted with expense claims – lost tickets cannot be reimbursed.

You can be reimbursed for your parking expenses; parking tickets MUST be submitted with expense claims.

Can I choose where I want to volunteer?

The area/department where you volunteer will be a joint decision.

The choice will be based on current volunteer vacancies, your availability and the role you would like to be considered for as well as suitability for the role.

What if I don’t like my placement?

If you are successful in your application to become a MYHT volunteer we will make every effort to place you in a department that is appropriate.

You are given a three month probation/settling in period when you start volunteering. We will contact you at six weeks to see how you are getting on, then again at twelve weeks to discuss your progress and any problems you may have plus check if the role is right for you.

If however, you are not enjoying the placement and finding it difficult to settle in, please speak to your placement supervisor to discuss your progress and any issues. If you are still not enjoying this placement, then please contact the Voluntary Services team who will endeavour to find you an alternative placement.

Will I need to provide references or other information?

NHS volunteers are recruited to the same NHS employment standards as paid NHS staff.

This means you will have to provide the details below before volunteering at MYHT:

  • Proof of your right to remain and work in the UK if you are not a UK national
  • Two character references from work/school or college/clubs/neighbours/colleagues who have known you for a minimum of three years (family members are not permitted)
  • Information for us to apply for Disclosure and Barring Service (DBS) clearance (previously CRB)
  • Information in order for us to obtain occupational health clearance
  • Photo ID e.g. passport or driving licence
  • Proof of current address in two different formats

Will I need to supply a CV?

No, it is not necessary for you to provide a CV to volunteer at MYHT.

Information to support your application

Each year, hundreds of people apply to be a volunteer at MYHT but not everyone is suitable for the role or activities involved.

In your application you will be asked to tell us why you will be a good volunteer. The information you provide will help us decide if you have the right attitude, approach and willingness to volunteer and give something back to the hospital and local community.

You will need to carefully consider if you are able to make the commitment required.

Although you may wish to volunteer to aid your career opportunities, either as experience to improve job hunting or to include in your personal statement for university or health and social care courses, please consider carefully if a volunteer role is for you.

Volunteering is a gift of your time that impacts on the experience and well being of our patients and staff.

You must want to volunteer, not because someone else has suggested it.