Frequently asked questions

How do I get to the YRSIC?

Please visit Getting to our hospitals for information on how to get here.


Is car parking provided?

Please visit Getting to our hospitals for information on our car parks.


How do I access the YRSIC?

Entrance to the Centre is via the main hospital entrance only.


When are the visiting times?

All three hospitals in the Trust have open visiting, meaning that people can visit patients when they wish.


Restricting visiting to these times allows patients to receive the best possible care and attend their rehabilitation programmes without interruption.


How do I arrange to speak to a Doctor?

If you or your family wish to speak to a Doctor, please ask the Nurse looking after you who can arrange this.


Where should I keep my personal property?

All personal property kept by your bedside is your responsibility. The Trust and its employees are not liable for any loss or damage. 


When are mealtimes?

  • Breakfast: from 8am to 9am
     
  • Lunch: from 12pm to 1pm
     
  • Dinner: from 5pm to 6pm.
     

Mealtimes are protected. This means that wherever possible you will not be disturbed during your mealtimes. Assistance will be provided by the nursing staff if you require it and we are happy for your relatives to help you if they would like to.


If you require a special diet for religious or medical reasons just let the ward staff know.


Hot beverages are provided mid-morning, mid-afternoon, late evening and at each mealtime.


Can I send flowers to a patient in the YRSIC?

Unfortunately flowers/pot plants are not allowed on the ward for reasons of health, safety and infection control.


Is accommodation provided for relatives?

We are unable to accommodate relatives overnight, except in exceptional circumstances, such as when the patient is a child. A list of local hotels and bed and breakfast accommodation is available from reception.


How do I arrange for an interpreter?

If you need an interpreter please visit Contacting PALS.


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