Friends and Family Test
When you complete your treatment or are discharged from a Mid Yorkshire Hospitals NHS Trust service, you will be invited to complete the Friends and Family Test, which asks:
"How likely are you to recommend our ward/department/service to friends and family if they needed similar care or treatment?"
- Extremely likely
- Likely
- Neither likely nor unlikely
- Unlikely
- Extremely unlikely
- Don’t know
It is important to us that patients are honest and tell us exactly how they have found their experience. All feedback is anonymous and cannot be traced back to the patient.
Results
We are using your valuable feedback to gain a better understanding of patients' needs and to continuously improve the quality of our service and the care you receive.
The information is used alongside other sources of patient experience feedback to help us prioritise and achieve improvements based on what matters most to patients.
These comments, whether on an individual team basis or at service level, promote ideas for improvement, helps celebrate good practice and raises morale.
Trustwide results can be viewed below:
|
|
Overall % Response Rate October 2018 |
National Average % Response Rate September 2018 |
|
Inpatients and Day Cases |
31.7% |
24.2% |
|
Emergency Departments |
22.5% |
12.2% |
|
Maternity Services (Birth totals only) |
16.6% |
20.2% |
|
Outpatients |
6.7% |
6.2% |
|
Community Services |
12.4% |
3.2% |
Recommended Scores
|
|
Overall % Recommend Score October 2018 |
National Average % Recommend Score September 2018 |
|
Inpatients and Day Cases |
97.1% |
96% |
|
Emergency Departments |
95.4% |
86% |
|
Maternity Services (Birth totals only) |
100% |
96% |
|
Outpatients |
97.6% |
93% |
|
Community Services |
97.5% |
96% |
The NHS Choices website provides current and previous results for:
Dewsbury and District Hospital