Information for patients

Advice on how to take medicines or potential side effects


If you received medicines at Pinderfields, Dewsbury, or Pontefract hospital and would like advice on how to take your medicines or are worried about potential side effects please contact our MY medicines helpline:

MY medicines helpline; 01924 541398 (Open 9.00am to 5.00pm Monday to Friday.)

Outside these times and for all non-medicines related queries please call the Trust Switch Board on 01924 541000 and ask to speak to the ward you were discharged from.


Prescription and medication queries

 If you have received an outpatient prescription at Pinderfields, Dewsbury, or Pontefract Hospital and have queries regarding dispensed or unavailable medications please contact our Lloyds Out-patient Pharmacy:

  • Pinderfields Lloyds Pharmacy 01924 541386 (Lloyds Pharmacy is situated on the right hand side of the main atrium, immediately on entering via the main doors)

Open 8.00am to 8.00pm Monday to Friday.
Open 9.00am to 5.00pm Saturday and Sunday.

  • Dewsbury Lloyds Pharmacy 01924 457301 (Lloyds Pharmacy is set back off the main corridor in the Ridings Building, immediately past the reception area and café)

Open 8.00am to 8.00pm Monday to Friday.
Open 9.00am to 5.00pm Saturday and Sunday.

  • Pontefract Lloyds Pharmacy 01977 780189 (Lloyds Pharmacy is situated on the ground floor next to WHSmith)

Open 8.00am to 6.00pm Monday to Friday.
Open 9.00am to 12.00pm Saturday and closed Sunday.

Waiting times

waiting times

Our Pharmacy Department provides a trust-wide service to both inpatients and outpatients. During our busiest periods some prescriptions take longer than others, so we therefore ask for your patience and understanding in these circumstances.

We pride ourselves on dispensing prescriptions in under 60 minutes for discharge medicines, whilst our Lloyds Pharmacy completes most outpatient prescriptions in under 30 minutes.

Getting ready to leave hospital [pdf] 233KB


Medicines guide


The Medicines guide - netFormulary provides information for Mid Yorkshire health care professionals and patients on medicines available at MYHT, supporting safe, evidence-based, cost effective practice. It lists those drugs routinely stocked in the pharmacies within MYHT based at Dewsbury, Pinderfields and Pontefract Hospitals. Other preparations may be available for specialist use. The guide also indicates compliance with those NICE Technology Appraisals that are relevant to the medical conditions managed within the Trust. These medicines are annotated ‘in accordance with NICE guidance’.

All healthcare providers are required to make information available about medicines used in their organisation.