Congratulations to the Age UK Wakefield District team who have provided a supported transport service home to over 1000 of our medically fit and able patients in the last six months!
Since the service began six months ago at Pinderfields and Pontefract Hospitals, the team has so far helped 1076 patients home. This is an incredible achievement from a small team of eight support workers.
The Age UK Wakefield District team are able to offer low level initial support and unplanned/emergency personal care, regulated by the CQC. The service also provides home assessment and onward referral for additional services to maintain independence and lower the risk of readmission. This is all done with the consent of patients and involvement in any interested family or friends.
The Mid Yorkshire Hospitals NHS Trust hospital staff are very welcoming of the service and the Age UK team at the hospital, while the team’s primary focus remains the Emergency Department, Acute Assessment Unit (AAU) and Wards 41, 42, 43 & 20 at Pinderfields Hospital, they have been successful in managing their resource at the hospitals in supporting a wider range of wards. The team’s flexibility has also allowed them to provide additional support for patients, when staff have been available, primarily in the form of keeping an anxious individual company for example.
Dawn Parkes, Deputy Chief Nurse, at The Mid Yorkshire Hospitals NHS Trust, said:
“It is an incredible achievement for the Age UK Wakefield District team in such a short space of time. We are really thrilled to have the team working with our hospital staff and supporting our elderly patients’ home. We have received some fantastic feedback about the team and their service from both our staff and our patients. The supportive transport service home really is helping to reduce the likelihood of patients being re-admitted as well increasing our patients’ independence.”
The Age UK Wakefield District team continue to provide a supported transport service for an increasing number of people across Wakefield District, delivering on its remit to provide services to reduce the likelihood of readmission and increase patient’s independence.