Diane Armstrong, Macular Services Coordinator in Ophthalmology, has been named as one of our 'MY Stars'.
We introduced this award to recognise the many members of our staff who on a daily basis go beyond the call of duty and who, through demonstrating the high standards of working that we aspire to in our values and behaviours, enhance the service that we provide to our patients.
Diane was nominated by Mr Narendra Dhingra, Consultant Ophthalmologist for her dedicated work in getting patients with significant problems seen in a timely fashion. She is the first point of contact with patients and the team and always greets everyone with a smile.
Her electronic database, which she created beyond her call of duty, has proved a huge and invaluable resource, and the number of appreciation and thank you cards Diane has received from patients is a well-deserved testimonial to the respect she has earned.