Hospital Trust making healthy progress | Latest news

Hospital Trust making healthy progress

Staff at Dewsbury, Pinderfields and Pontefract hospitals are caring and responsive and respect cultural differences, recognise mental health needs and show sympathy to the bereaved.


So says a major report released today (Thursday 3 December) by national health watchdog the Care Quality Commission (CQC) which also highlights a huge decrease in overdue outpatients appointments at the hospitals.


Examining wards and departments including maternity and accident and emergency as part of an ongoing study of The Mid Yorkshire Hospitals NHS Trust, the report also noted:

  • Most areas visited were clean
  • Staff felt more included and able to report incidents
  • In most areas surveyed, there had been improvements in the administration and storage of medicines
  • Better than national average performance was achieved in everything from treatment of hip fractures to the diagnosis of bowel cancer.


The CQC carried out their follow-up inspection of the Trust between 23-25 June 2015 – making planned and unannounced inspections in August and September. The CQC rates NHS services by classifying them as Outstanding, Good, Requires Improvement or Inadequate against five criteria including whether services are safe, effective, caring, responsive and well-led. Although scores in maternity/gynaecology, children and young people’s health, outpatients and diagnostic imaging had improved since last inspection, the Trust was rated as Requires Improvement overall.


“The progress made since last inspection justifies the decisions we reached in conjunction with the public to reorganise hospital services as part of the Meeting the Challenge programme” said Stephen Eames, the Chief Executive of the Mid Yorkshire Hospitals NHS Trust. “We have improved the services and the care we provide in the last year and have continued this improvement since the inspectors visited us in the summer. 


“Our challenge now is to make more improvements more quickly where we can.  We are convinced making the changes to services as set out in Meeting the Challenge are the right things to do – they will improve outcomes for patients and enable the Trust to deliver sustainable services for our communities.   Therefore it is our intention to plan around an implementation date of Summer 2016.”


The Trust’s commitment to listen and where necessary change, was best illustrated when inspectors visited elderly care gates in August noting issues with staffing levels. Returning a month later, they discovered: “Additional support staff had been put in place to support registered nurses on the ward and measures had been put in place to ensure patients received the care they needed.”   


Since the CQC inspection finished, the Trust has taken on an extra 100 nurses with a £1.2 million recruitment drive planned for the new year. Past CQC feedback has resulted in the recent appointment of a consultant within children’s service, whose role is to lead on transition services. Plus, a series of listening events have helped motivate staff to such an extent that The Trust had improved on 59 questions in a recent staff satisfaction survey. 


Jules Preston MBE, Chairman of the Trust added: “The story of this report is one of continued progress and an encouraging cultural shift. Of course we would like to see the Trust performing to the very highest standards in all that we do but set against financial constraints and increasing demand we have made demonstrable achievements. Rome wasn’t built in a day and we still have much to learn from the CQC’s findings but I do believe the changes we have made since the inspection mean we are now providing a safe service. We also have a dedicated staff who are all pulling in the same direction to give the people of Dewsbury, Pontefract and Wakefield the best possible healthcare.”


You can view the CQC reports at: www.midyorks.nhs.uk/cqc

 

CQC judgement on quality and care at The Mid Yorkshire Hospitals NHS Trust

Overall rating for the Mid Yorkshire Hospitals NHS Trust

Requires improvement

Are services caring?

Good

Are services safe?

Inadequate

Are services effective?

Requires Improvement

Are services responsive?

Requires Improvement

Are services well-led?

Requires Improvement