Innovative IT honoured for pushing the envelope | Latest news

Innovative IT honoured for pushing the envelope

IT team The work of Dewsbury Hospital’s IT department has clicked with healthcare chiefs – who have just presented them with a Celebrating Excellence award.


Made up of five separate teams, the IT crowd stunned judges from The Mid Yorkshire Hospitals NHS Trust with their approach to teamwork – described by one employee as, “open, listening and encouraging.”


And they have also won plaudits for managing systems that mean doctors can conduct ward rounds when at another hospital and develop “tough books” for health visitors and school nurses so that they can record information remotely – and stress free.


Patient Wi-Fi and digital dictation have long been established at The Trust and the team has even helped speed up appointments for Parkinson’s patients and reduce the number of letters sent to patients through the post!


“People assume that hospitals are all about doctors and nurses but without the support of those behind the scenes such as IT – our healthcare system wouldn’t work” said Jules Preston, Chairman of The Mid Yorkshire Hospitals NHS Trust. “We are so impressed by the way they have listened and grown as a team. Only by being open can you be innovative and the creativity of the staff has improved our service and saved vital resources.”


Presented in nine categories, the Celebrating Excellence Awards honour individuals and teams at Dewsbury, Pinderfields and Pontefract hospitals. Judges sifted through over 100 quality nominations to arrive at their winners. IT were presented with the Valuing Our People award at the Unity Works in Wakefield (28 January) with judges noting how they had created a culture of positivity including recording and sharing all the praise the team received.


Debby Bentley, Head of Clinical IT Systems at The Mid Yorkshire Hospitals NHS Trust said: “We listened to our colleagues and the public before drawing up an action plan for the future. That has meant we deliver a better service and are a happy team.”


Project Manager Hayley Lockwood added: “It is great to have your voice heard and then given a say in what happens in the future.”  


Amongst those also honoured at the Celebrating Excellence awards were the Cardio Rehab Team which runs chair based classes, circuit training and Tai Chi sessions for recovering patients at Dewsbury. Helping to run classes has convinced Dewsbury student Nabila Akhtar to become a physio while being with others is the big attraction for sociable volunteer, Jean Browster. “I get a great deal of satisfaction out of helping people” said the 75 year-old who had a heart operation herself six years ago, “and I tell those taking part, “You can’t stop getting old but you can stop feeling old!””


Jules Preston added: “The standard of award winners and those commended was incredibly high and this reflects the innovative, professional and compassionate work so many of our staff do. Whether they are front-line medics or from that army of behind the scenes workers that keep our healthcare system working these people are the essence of the NHS – and what makes it great.”

 

The Celebrating Excellence Awards winners 2015/16

Name and role

Award

Hospital Based

Comments from nomination

Matt Rothwell, podiatrist

Student, Trainee or Apprentice of the Year

Pontefract

“Patients often comment on Matt’s professionalism and caring approach.”

The Cardiac Rehab Volunteers

Volunteer of the Year

Pontefract and Dewsbury

“They help patients overcome anxiety following surgery.”

Richard Bunn, acute hospitals liaison manager

Employee of the Year

Pinderfields

“Richard is passionate about delivering equality of care.”

Phil Deady, director of pharmacy

Leader of the Year

Pinderfields

“Encouraging a vision that puts the patient at the heart of everything we do.”

Kevin Rattray, ward clerk, children’s regional burns unit

Behind the Scenes

Pinderfields

“Providing reassurance to families in stressful circumstances.”

Information Technology Services Team

Valuing our People

Dewsbury

“They promote development within the team and create an inclusive approach.”

Belinda Knowles, neonatal outreach sister

Patients’ Choice

Pinderfields

“The care and emotional support we received from Belinda was unbelievable.”

Kidney Stone Service

Clinical Team of the Year

Pinderfields

“They have a desire to minimise the risk of life-changing complications.”

Design and Print Team

Non Clinical Team of the Year

Pinderfields

“They are approachable, flexible and customer focused.”