New volunteers add support to A&E | Latest news

New volunteers add support to A&E

Seven new volunteers will join the team at The Mid Yorkshire Hospitals NHS Trust this week.

Hardave Singh, Pam Bunn, Alice Bradfield, Klevisa Celami, Sam Emmery, Midhat Nadeem and Samantha Whiteley will provide help and support to the busy A&E department at Pinderfields, undertaking duties such as - talking to patients and pushing wheelchairs within the department, signposting patients, making drinks for patients, photocopying, taking notes for scanning and restocking trolleys, amongst other things - leaving the medical staff able to devote their valuable time to treating patients.

29 year old Hardave from Leeds, wanted the opportunity to give something back to the hospital where his daughter was treated. “My daughter was diagnosed with a heart murmur at birth,” he said. “She was referred to Pinderfields for treatment and the level of service we received was absolutely brilliant. I’m delighted to have the opportunity to volunteer here as it is giving me the opportunity to give something back to the hospital.

“I’m also considering a career change and wish to gain experience of working in and a further understanding of, the NHS in order to succeed in my future ambitions.”

The A&E team recognised there was an opportunity for voluntary services to be able to provide additional help and support and contacted Vikki Padgett, Voluntary Services Manager at the Trust. Vikki was delighted to be able to help having had a number of requests from volunteers wishing to work in A&E.

“A&E departments are busy and demanding places to work, but I’ve had many volunteers expressing a desire to be able to provide support there – especially over recent months where demand for our services has been unprecedented. I’m pleased we have recruited five individuals who I know will make a real difference in so many ways. Our volunteers have brought numerous benefits to the other areas of the hospital they work in and extending this service to include A&E can only be positive.

“Like Hardave said, it’s also a great opportunity for volunteers wanting to pursue a career in the NHS to gain valuable experience. Sam has previously volunteered on the Acute Assessment Unit as ward befriender, but his ambition is to be an Advanced Nurse Practitioner, this will provide the perfect opportunity for him to gain an insight into life in A&E.“

To help them in their new roles the volunteers will be trained in food hygiene, conflict resolution, communication skills and wheelchair pushing.

Three of the experienced guides at Dewsbury Hospital, Gordon Walsworth, Sydney Wragg and Keith Newsome, have also taken on additional roles to support the A&E department there.

If you are interested in becoming a volunteer at The Mid Yorkshire Hospitals NHS Trust or want to find out more please email volunteer@midyorks.nhs.uk or phone 01924 543451.