Tell us what you think
The Mid Yorkshire Hospitals NHS Trust is committed to providing a first-class service to all our patients. Your feedback is vital to us so that we can improve the areas that need improving and make sure we keep doing the things we are doing right.
You can leave feedback - both good and bad - via the NHS UK website, where you can also see what others have said about their experience of the Trust. A member of Trust staff will respond in a timely manner to each comment/review.
If you would rather leave your feedback via the telephone you can call our PALs team on 01924 542972 from 8.30am until 4.30pm Monday to Friday.
Click on the image of the hospital you would like to leave a review about (Dewbsury, Pinderfields or Pontefract).
Other ways to tell us what you think
There are also other ways for you to provide your feedback.
Via our PALS team, but please note:
Due to the current situation within the hospital, the PALS drop in service will be closed until further notice. PALS can still be contacted via email (email@example.com) or via telephone (01924 542972). Thank you for your patience.
- National Friends and Family Test (FFT) – the NHS Friends and Family Test provides an important opportunity for patients to provide feedback on care and
treatment they have received whilst in hospital. Your feedback is anonymous and you can put your card into any of the white 'Friends and Family Test' post boxes on the ward or other areas. If you are not given a Friends and Family card please ask a member of staff. You can also complete the Friends and Family Test online by following the web address on the FFT cards.
- Patient experience surveys - We regularly undertake both national and local patient experience surveys. These include a number of questions about your care. We can compare the results with other Trusts. Please contribute if you are asked or receive a survey. Results of national surveys can be accessed via the NHS surveys website
- You can find useful information in our Listening to you patient, family and carer experience strategy 2018 - 2020 [pdf] 2MB
- Our PALS leaflet How to tell us about a concern make a complaint or express your apppreciation 163KB may also be helpful.