Carers

Do you look after someone who couldn’t manage without your help and support? If so, you are a carer.

The Mid Yorkshire Hospitals NHS Trust recognises and values the contribution carers make and the expert knowledge they have about the person they are supporting. We acknowledge caring can be rewarding and satisfying, but it can also be tiring and stressful. 

This section provides information to support you, both as a carer who is being cared for in hospital, or a carer who is caring for someone using the hospital services. 

For full details on visiting times, how to find us, car parking, maps and the facilities we have available, please visit this page.

Local carers support organisations 

Do you need someone to talk to, a listening ear, information, support or advice?

The local carer support organisations offer information and support about help that is available. This includes how to arrange the support you need; whether this is related to benefits and finances, equipment, or details of local support groups. They also provide a 'listening ear' and emotional support. In the area covered by our Trust, these organisations are:

Family, Friends and Carers’ CharterFamily friends and carers charter

We have co-produced a Family, Friends and Carers’ Charter alongside Carers Wakefield & District, Wakefield Council, carers and volunteers. By listening to carers’ knowledge about the person they care for, involving carers in decisions about the patient’s care whilst they are in hospital, we hope to ensure that carers feel valued, involved and informed. This Charter explains what you can expect from us, the Trust and what we would like from you in return.

You can download a copy here  friends family and carers charter [pdf] 87KB

 

You can also ask our staff about Carers Passports. The Trust supports the underlying principles of John's Campaign, which actively supports the rights of carers to remain with loved ones who would benefit from their support in hospital.

carer's passprt Couple

 

Hospital-based Carer Support Workers

We are working with Wakefield Council’s Public Health Department and Carers Wakefield & District to offer a new support service of Hospital based Carer Support Workers. 

The Carer Support Workers will identify and support carers whilst the person they care for is in hospital, offering information and advice, preparing them to be able to continue caring once the person is discharged. The focus initially will be on identified wards with the greatest demand, but support is available to all by contacting the relevant local support organisations listed above.

Carers UK Digital Resource for Carers

Wakefield Council and Kirklees Council have invested in the Digital Resource for Carers. This resource brings together a number of products and online resources to provide comprehensive information to carers, to promote self-care, and direct carers to relevant local services/support.

The core elements of the digital resource are:

 

  • About Me - building resilience for caring’ - E-learning:
    Identify and find resources, technologies and sources of support.
  • ‘Jointly’ - A care co-ordination app:
    Makes caring for someone less stressful and more organised by making communication and coordination between those who share the care as easy as a text message.
  • Carers UK guides - Free Publications:
    Essential reading including ‘Upfront Guide to Caring’,Looking after someone: Carers Rights Guide’ and ‘Being Heard - A self-advocacy guide for carers’.

To access these resources:

  • Visit www.carersdigital.org
  • Create an account using your free access code:
    • Wakefield: DGTL7298
    • Kirklees: DGTL7419

Young carers

Young carers are children between the ages of 5 and 19 years who help to look after a member of the family who is sick, disabled, has mental health problems, or is misusing drugs or alcohol. Wakefield District Young Carers and Kirklees Young Carers provide valuable support to help reduce the caring responsibilities and encourage them to access local services such as sports clubs, support groups and health centres.

Useful information is available from:

 Up to date links to useful organisations are available via the Carers Wakefield & District website or Carers Count (Kirklees) website.

All carers are encouraged to register as a carer with their local GP. Local Carers' support services can help carers apply for an emergency ‘carer card’ that can provide peace of mind that contingency plans are accessible to all should any unplanned emergency occur to you as the carer.

Benefits/ Carers assessment information:

For full details of individual entitlement or changes due to hospital admission visit www.gov.uk

Below are a few links that take you to relevant parts of the NHS UK website for information about benefits and assessments: 

Tell us what you think

When someone you care for is in hospital, it can be a very worrying and stressful time. Don’t be afraid to voice your concerns to ward or community staff. If you would like to give feedback on our services and the care the patient has received, please speak to the relevant ward manager, matron or service manager for the area the person you care for is receiving care from.

If you remain concerned after speaking to a member of staff, please contact the Patient Advice and Liaison Service (PALS). The PALS team handles patient, family and carer concerns by liaising with staff, managers and, where appropriate, relevant organisations, to negotiate immediate or prompt solutions. If necessary, they can also refer patients and families to specific local or national based support agencies.

For more information visit our ‘Tell us what you think’ page.