Log in or register with Patients Know Best

Want to register for PKB? No problem! If you would like a PKB record, you do not have to wait to be invited. Simply use your NHS login details to verify your identity and create your PKB record.

Register for PKB using your NHS login

There is also a step-by-step guide for registering for a new or existing Patients Know Best record with your NHS login:

• Click 'Register using NHS login' from the PKB registration page.
• You will be directed to the NHS login sign in page.
• Enter your email and click ‘Continue’.
• Enter your NHS login password and you will be sent a One Time Password (OTP) to your mobile phone.
• Enter the OTP and click ‘Continue’.
• You will now need to agree to share your NHS login information with PKB.
• You will be shown a registration form to complete. The form requires you to set up a password and security question for your PKB account, enter your address and to accept both the User Agreement and Privacy Policy for PKB.
• Complete the form and click ‘Next’ and you will be signed into PKB with your NHS login.

If you do not have an existing NHS login, don’t worry. You will be prompted to create one after entering your email from the NHS login sign in page.

NHS Digital have also published a video and step-by-step guide on how patients can do this.

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You can securely access your outpatient letters and hospital appointments electronically via the NHS App.

The NHS App already allows you to see your vaccinations status, order repeat prescriptions, book and manage GP appointments, get health information and advice, view your NHS Number and view your GP health record securely.

The service, which is completely free, will link your hospital information from Patients Know Best (PKB) in the NHS App, allowing you to view your hospital outpatient appointment letters and appointment details.

In the future it will also give you secure online access to hospital scans and test results and also to add information to your record, such as measurements, data from devices such as fitness watches and symptoms. It’s all thanks to some extra technology that has been added to the NHS App for patients.

How to register

1. Download the NHS App.

First you need to register for the national NHS App, which you can do by searching for ‘NHS App’ in the App Store or Google Play and following the instructions. If you don’t have a smart device you can also sign up and access the service via a web browser.

You will be asked to follow a number of steps to verify your identity so that you can securely log in and access all of the services in the national NHS App.

2. Sign up to our additional service in the NHS App, run by Patients Know Best (PKB).

To get access to your hospital appointment letters you need to follow some further steps:

• Open ‘Messages’ in the NHS App and select ‘consultations, events and messages’.
• A message will open asking if you agree to share your NHS login information with Patients Know Best. Click ‘I agree’.
• Register with your email address, a strong password and a security question.
• Accept the privacy agreement and click the ‘Register’ button.
• You’re all set! Next time you log into the NHS App you will be able to see both your GP and hospital appointment information.

Please be reassured that whilst Patients Know Best is our partner in providing this service, they do not have any access to your health information, which remains secure. Your information doesn’t move from the NHS and you will be the only person who can view the information available through the NHS App.

There are different ways that you can register with Patients Know Best and recent patients of Mid Yorkshire will automatically receive an invitation to register.

If you have been a patient at the Mid Yorkshire Teaching NHS Trust, you will receive an invitation to register for PKB by either email, SMS text message or posted letter.

This invitation will include invite and access codes that you will need to complete registration.

Once you receive your invite to register with PKB, visit www.joinpkb.com

You can also watch the video below about registering with PKB.

Find out more about how to register with PKB

You can find more details on how to register for PKB, including a list of common questions about the registration process.

Visit the 'How to register' page on the PKB website

You can find more details on how to register for PKB, including a list of common questions about the registration process.

Visit the 'How to register' page on the PKB website