Patients and Visitors

This section has a wealth of information for patients, relatives, carers and visitors including maps and bus routes, facilities available at our hospitals, how we are providing the best services possible, our Patient Advice and Liaison Service (PALS), and much more.

Click on one of the links below:

MY Hospitals

Visiting our hospitals

MY Community Services

MY Intermediate care

Overseas visitors information

Your Experience

Friends and Family Test

Why choose MY services


Patient Access Policy [pdf] 2MB

Accessible Information for Patients

Visitors' Charter 2016 [pdf] 418KB

National Confidential Enquiry into Patient Outcome and Death (NCEPOD) uses patient data collected from hospitals and and the community to help improve the quality of care for future patients.  Read more here:  NCEPOD data collection [pdf] 493KB