At Mid Yorkshire we have introduced an online service for our patients that gives you secure access to your personal health record.
Patients Know Best (PKB) is our online patient portal that enables you to access personal health information relating to the care we provide to you, and is designed to improve your patient experience and access to NHS services and information.
PKB is a secure online system where your data is stored. Simply log in using any internet-enabled device, such as a smartphone, tablet or desktop computer. You can view your healthcare information such as hospital appointment information, appointment letters, Covid-19 results, full blood count (FBC) results and prostate-specific antigen (PSA) results.
Once you have signed up to the system, you will begin to receive some of your future correspondence this way, helping to keep your personal information securely in one place. You can also choose to provide access to your personal information on PKB to family, carers and health professionals. Don’t worry, this is your choice and you can also remove permissions at any time.
If you have been a patient at The Mid Yorkshire Hospitals NHS Trust, you will receive an invitation to register for PKB by either email, SMS text message or posted letter.
Those patients who have registered with Patients Know Best will be able to view the following healthcare information that is relevant to their care:
We will be making more health information, test results and patient letters available in PKB on an ongoing basis.
You can securely access your outpatient letters and hospital appointments electronically via the NHS App.
The service, which is completely free, links your hospital information from Patients Know Best in the NHS App, allowing you to view your hospital outpatient appointment letters and appointment details.
A secure online space to view your hospital appointment information, appointment letters and Covid-19 negative results, with instant notifications when new information is made available.
This service is free to our patients and is offered using the NHS-accredited Patients Know Best (PKB) system. It’s part of our promise and ongoing commitment to give you more choice and control over your care. The service will allow you to:
View your medical information
Record important medical information
Share and control access to your health record
Sharing your medical information, including details of your diagnosis, allergies or the medication you are taking, can be critical for many patients, particularly if you have a long-term condition or any specific care needs.
Manage your health, treatment and communications