Visiting and keeping in touch

Visiting someone in hospital

Please read the information below regarding our visiting process.

We are currently experiencing an increase in norovirus cases, something which is unusual for this time of year.

To help keep our patients, visitors and staff safe please:

  • Do not visit if you are showing any symptoms of Norovirus or Covid-19, or if you feel unwell in any way, even if these symptoms are mild or intermittent, due to the risk they pose to others.

  • If you are experiencing symptoms of diarrhoea or vomiting, or have been in contact with anyone with these symptoms in the last 48 hours, please do not visit any of our hospital sites.

  • Help reduce the risk of infection by prioritising good hand hygiene, wash your hands regularly with soap and water. Visit on 'How to wash your hands' for more information. 

Visiting will be suspended on wards that have outbreaks of Norovirus and/or Covid-19. The person in charge of the ward will advise on when visiting can be reinstated.

Adult inpatient visiting

Adult inpatient visiting

As the Trust’s priority is to provide quality care for our patients, we recognise the important role families and other ‘partners in care’ can play in helping to improve our patients’ wellbeing and experience. 

All three hospitals in the Trust will have the same open visiting between the hours (11am to 8pm) meaning that people can visit patients when they wish between these times. It provides the opportunity for the carers of patients to remain with their loved one, where appropriate, and be actively involved in their care.  

Two visitors may attend; this may be two adults or one adult and one child at the same time. Visitors will no longer be required to wear a face mask unless visiting a patient with a suspected or confirmed respiratory infection. The ward clinical staff will advise.

As usual, visiting will be restricted on wards where we have patients with infections. The ward/department manager or nurse in charge will advise of any visiting restrictions in place on the ward.

Please note that visiting at the ICU will differ from the above and visitors will be asked to contact the unit for the visiting times.

Visitors' charter

Please download a copy of our Visitors' Charter [pdf] 38KB. It sets out guidelines that both staff and visitors need to adhere to and explains what you can expect from us during your visit and what we would like from you in return.

Visitor boards

Each ward and department now has an ‘Information for visitors’ board designed to include useful information for visitors to our hospitals. The displays include details of the ward, information about the discharge process, information for carers and support for our patients. The same information can be found on various pages of this website. Alongside this information we also highlight some improvements the Trust has made and a monthly overview of the ward's performance in relation to quality and safety of care.