Integrated Transfer of Care Hub (Discharge)
The Integrated Transfer of Care Hub (ITOC) is a multidisciplinary team made up of health and social care professionals, therapists, discharge coordinators and third sector agencies.
Integrated Transfer of Care Hub
The Integrated Transfer of Care Hub (ITOC) is a multidisciplinary team made up of health and social care professionals, therapists, discharge coordinators and third sector agencies. The aim of the hub is to promote and support a safe and timely discharges from hospital.
About the service
When you no longer need to be in hospital, it is better to continue your recovery out of the acute setting.
Staying in hospital for longer than necessary may reduce your independence, result in losing muscle strength or expose you to infection.
From the day you are admitted to hospital, the staff involved in your care will work together with you and your relatives/carers to assess your needs in preparation for leaving hospital.
On the first day of your stay, you will receive an estimated date of discharge (EDD) which may change as your care progresses. During your admission should you or your relative/carer wish to discuss discharge planning please ask for the Discharge Coordinator.
The Integrated Transfer of Care (ITOC) Hub triage and process all referrals for any ongoing support requirements you may have, working closely with the wards multidisciplinary team and following national guidelines to ensure everyone has a shared understanding of the best outcomes for the patient.
Our top priority is to achieve safe and timely discharges whilst working closely with patients and their families using the home first approach.
If you need more care and support than when you first came into hospital and returning home is initially deemed unsafe, you may require a period of further assessment in a community bed which can best meet your needs at this time.
How you can help with your discharge
When you no longer need hospital care, it is better to continue your recovery out of hospital. Staying in hospital for longer than necessary may reduce your independence, result in you losing muscle strength or expose you to infection.
It is very important that when in hospital care, you ask four questions every day to the team caring for you:
- What is the matter with me?
- What is going to happen to me today?
- When am I going home?
- What is needed to get me home?
This way you can keep on track of your care and make a plan to be supported whilst heading home. Leaving hospital when you are ready is not only best for you but will help us to care for someone else who is unwell.
Patient information leaflets
Links to other services within the ITOC Hub
Please find below a list of organisations we work with to provide our service:
Contact us
Opening times
The service is available seven days a week:
- Monday to Friday 8:00am-17:00pm
- Saturday and Sunday 8:00am-16:00pm
Where we are based
Our service is based at Pinderfields Hospital. You can find us using the following address:
Mid Yorkshire Teaching NHS Trust
ITOC HUB
Pinderfields Hospital
Aberford Road
Wakefield
WF1 4DG
How to contact us
You can get in touch with our teams by calling us on 01924 546439 or by emailing midyorks.itoc.hub@nhs.net.